Privacy Policy
Last updated: 08/08/2025
Introduction
The Three Mums ("we", "our", or "us") is committed to protecting your privacy. This policy explains what we collect, how we use it, and your choices when you visit our website or interact with our services.
What we collect
Depending on how you use the site, we may process:
- Donation details (via Stripe): your email address, donation amount, currency and optional donor name/message you choose to share. Card details are sent directly to Stripe and never touch our servers.
- Contact form details: the information you submit (e.g. name, email and message) to help us respond. Our forms are protected by Cloudflare Turnstile, which verifies interactions and may receive your IP address for fraud prevention.
- Transactional emails: your email address and message content when we send receipts or confirmations.
- Basic technical data: anonymised analytics and standard server logs (e.g. request time, IP address and user agent) for security and reliability.
How we use your information
We use your information to:
- Respond to enquiries you send via our contact forms
- Process donations and provide receipts and confirmations
- Display your name/message with your donation if you choose to share it
- Keep our site secure and improve performance
- Comply with legal and financial record‑keeping obligations
Analytics
We use a privacy‑friendly analytics service operated by BL Media to understand how our website is used and to improve its performance. This service collects anonymised IP addresses (last octet removed for IPv4, /64 masked for IPv6), coarse location (country, region, city), browser type and version, operating system, device type, the pages visited, and the referring page. No cookies or other persistent identifiers are used, and no personal data is shared with advertisers or used for marketing purposes. You can read the full details of this analytics service, including how data is processed and retained, in BL Media’s Analytics Privacy Policy: https://metrics.bl-media.co.uk/privacy.
Donations and payments (Stripe)
Donations are processed by Stripe. Your card details are handled by Stripe and do not pass through our servers. We receive limited information (e.g. amount, currency, status) and any optional donor name/message you provide. For recurring donations, Stripe stores a customer record and subscription so we can manage billing. See Stripe’s privacy policy at stripe.com/gb/privacy.
Event ticketing
We use the BL Media Events ticketing platform to manage event registrations and ticket sales. When you purchase tickets through this system, your personal data (including your name, email address, phone number, ticket selections, and payment details) will be processed to complete your order, send you booking confirmations, and manage event attendance. Payments are processed securely by Stripe, and booking confirmation emails are sent via our email service provider. For full details, see the BL Media Events Privacy Policy: https://events.bl-media.co.uk/privacy.
Contact forms and anti‑bot protection
When you submit a contact form, we validate your submission with Cloudflare Turnstile to prevent spam and abuse. Turnstile may process device/interaction information and your IP address to assess whether the request is genuine. Your form content is emailed to our team so we can reply; we don’t store contact form submissions in a website database.
Emails
We send transactional emails (such as donation receipts and confirmations) via our email service provider. This means your email address and message content will be processed by that provider in order to deliver the message.
Public recognition
If you choose to include a donor name and/or message with your donation, we may display this on our website alongside the amount. This is entirely optional. You can ask us to remove or anonymise a displayed name/message at any time.
Cookies and tracking
We do not use analytics cookies. Our analytics tool does not set cookies or track you across sites. For details about any essential cookies used by the site, see our Cookie Policy.
Data protection
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Who we share data with
- Stripe (payments and billing)
- Cloudflare Turnstile (form abuse prevention)
- Email service provider (email delivery)
- BL Media (privacy‑friendly analytics)
- BL Media Events (ticketing and event registration)
We do not sell your data. We do not share data with advertisers.
Data retention
We retain information only as long as necessary for the purposes described above, including legal and accounting obligations. For example, donation and transaction records are retained to meet financial reporting requirements; analytics is retained per the BL Media policy linked above.
Your rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing (e.g. analytics)
- Ask us to remove a publicly displayed donor name/message
Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected]
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and adjust the date above.